For plumbers, roofers, electricians and HVAC
Stop losing jobs to the call you couldn't answer.
When a customer calls and you can't pick up, they get a text back within seconds asking what they need. You get their name, number and the problem on your phone, so you can call back the jobs worth having.
One service, done well: missed-call text-back for local contractors, set up and run for you.
Sorry we missed you! What do you need help with?
Water heater is leaking in the garage
Got it. What's your name and address so we can call you back?
Dan, 412 Maple St
New lead: Dan
Water heater leaking in the garage.
Example conversation with made-up details.
The problem
Most people won't leave a voicemail.
You're under a sink, on a roof, or asleep. The customer needs help now, so they call the next company on Google.
All you see later is a missed call, and you never find out what the job was.
How it works
From missed call to lead in four steps.
Nothing changes while you're answering your phone. The text only goes out when a call goes unanswered.
- 1
A call comes in and you can't answer
Your phone rings like it always does. If you pick up, nothing else happens.
- 2
The caller gets a text in seconds
A short, friendly message goes out automatically. I write it with you so it sounds like your company.
"Sorry we missed you! What do you need help with?" - 3
They tell you what's going on
The caller replies while the problem is still fresh, before they have a chance to try someone else.
- 4
You get the lead on your phone
You receive their name, number and what they said. Call back when you're out from under the house, and you already know what the job is.
What you get
Everything is set up and handled for you.
You don't install anything or learn a new app.
A text within seconds
Every unanswered call gets a reply right away, including nights and weekends.
A message in your voice
We write it together, so customers hear your company and not a robot.
Leads sent to your phone
Name, number and the problem arrive in one text, ready for you to call back.
Setup done for you
I connect it, test it with real calls, and show you it working before it goes live.
Changes when you want them
Want different wording or new hours? Text me and I'll update it.
One person to talk to
You deal with me directly, not a call center or a ticket system.
Getting started
Simple to set up.
Most of the work is mine.
- 1
A quick conversation
You tell me about your business, your hours and how you want to sound.
- 2
I build and test it
I set it up, make test calls, and send you screenshots of how it looks.
- 3
You go live
Once you've approved it, missed calls start getting answered by text.
Carriers require businesses to register before they send texts. I handle that paperwork with you. It can take a couple of weeks, and I'll keep you posted at every step.
Price
Two simple numbers.
No tiers and nothing hidden.
Setup
- Connecting your number
- Writing your message with you
- Testing with real calls
- Carrier registration paperwork
Monthly
- Keeping it running
- Texts going out to your callers
- Lead alerts to your phone
- Message changes and support from me
If it saves you one job, it has paid for itself.
Questions
Things people ask.
What happens to the call itself?
It rings your phone like normal. The text only goes out if you don't answer.
How fast does the text go out?
Within seconds of the missed call.
Can I change what the message says?
Yes. Tell me what you want and I'll change it.
How long until it's live?
The build and testing are quick. The carrier registration for business texting is the slow part and can take a couple of weeks. I'll tell you where things stand throughout.
Can I see it before I decide?
Yes. Ask me and I'll show you how it works with an example business.
Want to see it work?
Text me and I'll show you with an example business.